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Frequently asked questions
If I have other items I want to print, how is the price calculated?
Contact us via WhatsApp or email to have your print items fully customized to your preferred dimensions. A personalized quotation will be provided based on your specifications
WhatsApp number : +65 8139 1494
Email : enquiry@adimaging.com.sg
How long is the delivery time?
Delivery Time
Delivery times depend on the quantity of products ordered:
- Small orders: Delivery is usually arranged within 2–3 business days.
- Medium orders: Delivery is typically arranged within 3–5 business days.
- Large orders: Our team will contact you using the information provided during checkout to confirm the exact delivery schedule.
Production lead time will commence upon artwork confirmation and receipt of full payment.
Lead time is calculated based on working days only. and excludeSaturdays, Sundays, and Public Holidays.
What format should my file be in?
Resolution
Minimum 300 DPI
Colour Mode
CMYK
Bleed Requirement
3 mm bleed on all sides
Maximum File Size
Up to 100 MB
Accepted File Formats
Acrobat PDF and JPG
Customers who submit their own artwork are responsible for ensuring that all files comply with the required specifications stated above.
Ad Imaging Solutions will not be responsible for checking, correcting, or notifying customers if the submitted artwork does not meet the required specifications. Any issues resulting from incorrect file preparation will be the responsibility of the customer.
⚠️Color Disclaimer
Please note that due to differences in device types and screen settings, the colors displayed on your screen may vary in brightness and tone. As a result, the colors of the printed product may differ slightly from the design and cannot be guaranteed to match exactly.
Can I pick it up myself?
Our pickup location is at 11 Kallang Pl, #06-07, Singapore 339155.
Pickup is available on weekdays, excluding Saturdays, Sundays, and Public Holidays.
Please contact us before coming, and collection can be arranged between 9:00 AM and 7:00 PM